Baby Einstein Video & DVD – Frequently Asked Questions
We’re working hard to bring you the classic Baby Einstein content you love, in more flexible formats so you can watch from any device.
- My baby loves Baby Einstein videos. Where can I find them now?
- Which channel is the official Baby Einstein YouTube channel?
- Where can Baby Einstein DVDs be purchased?
- I recently received a Baby Einstein DVD, but I am unable to play it.
- Will you be making new videos?
- Are you releasing Einstein pals?
Q. My baby loves Baby Einstein videos. Where can I find them now?
A. Great news! We are releasing your favorite classic Baby Einstein videos on our official YouTube channel, so you’ll be able to view them for free, and on any device! As of February 2016, we have begun releasing one clip per week, starting with our most popular videos.
Subscribe to our channel for updates.top
Q. Which channel is the official Baby Einstein YouTube channel?
A. Our official channel is located at http://www.youtube.com/user/babyeinstein. Subscribe to our official channel for the best quality, age-appropriate Baby Einstein content.
Q. Where can Baby Einstein DVDs be purchased?
A. You may find the DVDs available for sale through 3rd party resellers; however, we can’t guarantee the quality of these DVDs or provide technical assistance.
Soon, we will be making some of our most popular classic episodes available for purchase and streaming on Amazon Video. We’ll notify our fans on Facebook and YouTube when the episodes are available, so follow along for updates.top
Q. I recently received a Baby Einstein DVD, but I am unable to play it.
A. Baby Einstein DVDs are not compatible with some models of DVD players. Play errors can also be related to damage on the DVD. While we apologize for any inconvenience you’re experiencing, we are unable to issue refunds for DVDs purchased through 3rd party resellers.
If you received a Baby Einstein DVD as part of a “Free DVD With Purchase” promotion and it is not working, you can still view the content on our YouTube page. We are releasing new videos every week! We are also working to make some videos available on Amazon Video for purchase and streaming. Stay tuned.top
Q. Are you releasing Einstein pals?
A. There are no plans to release Einstein Pals.