Baby Einstein Video & DVD – Frequently Asked Questions

We’re working hard to bring you the classic Baby Einstein content you love, in more flexible formats so you can watch from any device.

We’ll be notifying our fans via email and social media with updates on Baby Einstein videos and more, so be sure to sign up and follow along on Facebook, YouTube, and Instagram.

If you love Baby Einstein, you may also be interested in Baby Einstein products, available at Wal-Mart, Target, Amazon, Babies ‘R’ Us, and more.

Q. My baby loves Baby Einstein videos. Where can I find them now?
A. Great news! We are releasing your favorite classic Baby Einstein videos on our official YouTube channel, so you’ll be able to view them for free, and on any device! As of February 2016, we have begun releasing one clip per week, starting with our most popular videos.

Subscribe to our channel for updates.


Q. Which channel is the official Baby Einstein YouTube channel?
A. Our official channel is located at Subscribe to our official channel for the best quality, age-appropriate Baby Einstein content.


Q. Where can Baby Einstein DVDs be purchased?
A. You may find the DVDs available for sale through 3rd party resellers; however, we can’t guarantee the quality of these DVDs or provide technical assistance.

Soon, we will be making some of our most popular classic episodes available for purchase and streaming on Amazon Video. We’ll notify our fans on Facebook and YouTube when the episodes are available, so follow along for updates.


Q. I recently received a Baby Einstein DVD, but I am unable to play it.
A. Baby Einstein DVDs are not compatible with some models of DVD players. Play errors can also be related to damage on the DVD. While we apologize for any inconvenience you’re experiencing, we are unable to issue refunds for DVDs purchased through 3rd party resellers.

If you received a Baby Einstein DVD as part of a “Free DVD With Purchase” promotion and it is not working, you can still view the content on our YouTube page. We are releasing new videos every week! We are also working to make some videos available on Amazon Video for purchase and streaming. Stay tuned.


Q. Will you be making new videos?
A. We have lots of exciting things in the works at Baby Einstein. Sign up for our emails, and you’ll be among the first to know when we release new content!

Q. Are you releasing Einstein pals?
A. There are no plans to release Einstein Pals.

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